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Challenge #3: Learning & Personalization

Every traveler is different, yet travel tools treat everyone the same. 

How can AI help us learn about our users wants and needs without being intrusive?


Solution:
Give users control over what they share, and progressively learn about their preferences.

Quick Onboarding
  • Learn about the users communication style and interests

Behavioral Learning - Observe patterns
  • Note which suggestions are accepted vs dismissed
  • Learn the users daily time and energy patterns

Transparency - Show what AI knows
  • Remember patterns to provide AI insights on previous trips
  • Users can view, correct, or reset any assumption
  • Provide clear settings and privacy controls



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Brooklyn, NY